Pay in person
City Hall
215 E. Washington St.
Washington, IA 52353
Cash, check, and credit card are accepted at the utility counter.
Pay by phone
Call 866-288-8596 to make your payment by phone with debit or credit card.
Auto-Pay
Auto-Pay is a convenient, automatic way of paying your water bill.
See or call City Hall at 653-6584 for more details.
Starting/Stopping service
If you would like to start or stop utility service at a location, please call City Hall at 319-653-6584.
New residents are required to fill out an application for water service. Renters are required to pay a $150 water deposit.
Donating to PAWS & More
Support a good cause when you make your utility payment! You can elect to donate an additional $1, $5 or $10 each month to PAWS & More Animal Shelter in Washington. Simply complete the form at https://60a6db96-dabb-4075-97c1-461faa846754.filesusr.com/ugd/d9a13c_8c1d9852f6064b1bb622faa15de5755b.pdf and submit it to City Hall as indicated on the form!