Phone: 319-653-6584
Fax: 319-653-5273

Water Utility Online Payments

Pay in person

City Hall
215 E. Washington St.
Washington, IA 52353

Cash, check, and credit card are accepted at the utility counter.

Pay by phone

Call 866-288-8596 to make your payment by phone with debit or credit card.


Auto-Pay is a convenient, automatic way of paying your water bill.

See or call City Hall at 653-6584 for more details.

Starting/Stopping service

If you would like to start or stop utility service at a location, please call City Hall at 319-653-6584.

New residents are required to fill out an application for water service. Renters are required to pay a $150 water deposit.


Donating to PAWS & More

Support a good cause when you make your utility payment!  You can elect to donate an additional $1, $5 or $10 each month to PAWS & More Animal Shelter in Washington.  Simply complete the form at and submit it to City Hall as indicated on the form!

TitleDescriptionDate addedDownload
HACAP Low-Income Water Assistance program10-28-2021 Preview
FY23-Utility-Rates-old-vs-new09-12-2022 Preview